Rossendale Radio : Public File
Rossendale Radio is an Office of Communications (Ofcom) licensed radio station – Licence Number CR159.
Our primary broadcasting area is the Rossendale Valley within East Lancashire and the adjoining area of Northern Greater Manchester. The broadcast area consists of Baxenden, Edenfield, Haslingden, Helmshore, Ramsbottom, Rawtenstall, Rising Bridge, Stacksteads, Stubbins, Summerseat, Waterfoot and parts of Bacup. The radio station is a not-for-profit organisation that is staffed mainly by volunteers.
Rossendale Radio is administrated by a day-to-day core management team
Sales & Station Manager
Phil Ord
Accounts
Gaye Nield
Website & Training
EJ Bolan
IT / Technical
Tim Haslam-Jones
Station Sound Production & Programing
Andy Hargreaves
Music Scheduling
Andy Cooke
Traffic / Admin
Gaye Nield
News
Colin James
Presenters
Terry Butterworth, Si Carvell, Catherine Cocklin, Andy Cook, Colin Hanslip, Andy Hargreaves, Dave Harvey, Henry Hewitt, Liam Houldsworth, Oliver Houldsworth, EJ Bolan, Phil Ord, Graeme Park, Shaun Smith, Peter Sweetmore, Dave Bratley, John Paul Brown, Mark Hutch, Danni Matthews, Matt McManus, Tim Haslam Jones, Sophie Lord.
Each Ofcom licensed radio station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the Community Radio station “Key Commitments” which forms part of this station’s Public File. The Public File is also available on hard copy by post on request by any member of the public, and serves as one indicator of each station’s output.
Comments on the contents of the Public File should be made to us, in the first instance and, if necessary to the industry regulator, Ofcom.
Programmes
The station broadcasts twenty four hours a day from within the Rossendale Valley, with programmes as listed in our Schedule section on the website.
Contact
To contact the radio station generally, you may use our contact page and we seek to reply to any emails which raise substantive issues. Should you wish to speak to programme management about some area of output, please contact our office via info@rossendaleradio.co.uk. The station may also be contacted during office hours by phone on 01706 22 98 99.
Our mailing address is:-
Rossendale Radio Station Limited, 12 Bury Road, Haslingden, Rossendale, Lancashire BB4 5PL
Recent Programme & or/News Highlights
Our website covers much of the programming (general and, where appropriate, news) which we are proud of. Some recent examples of key initiatives have been the interviews and listener questions with political leaders.
Localness
Our aim is for the radio station to belong to the Rossendale Valley and surrounding areas. Any suggestions or thoughts on our output are always much valued.
Competition Terms & Conditions
1. These terms and conditions are the competition rules ("Rules") that apply to all competitions ("Competitions") organised by or on behalf of Rossendale Radio Station Ltd (in each case, the "Promoter"). For the purposes of these Rules, the term "Promoter" shall also include (a) all radio stations operated by any member of the Rossendale Radio Group, and (b) all agents, sponsors and event promoters involved in organising Competitions through or on behalf of any member of the Rossendale Radio Group.
2. In addition to the Rules, other specific terms and conditions may apply to a particular Competition ("Specific Rules"). Such Specific Rules will be posted on the relevant Promoter's website and will be deemed incorporated into these Rules. In the event of any discrepancy between these Rules and the Specific Rules, the Specific Rules shall prevail.
3. By entering a Competition, entrants agree to be bound by these Rules and any Specific Rules that may apply.
4. The Promoter reserves the right to cancel or amend any Competition, these Rules or any Specific Rules at any time without prior notice. Any changes will be posted either within these Rules or the Specific Rules or on the relevant Promoter's website. The Promoter may at any time, without notice, issue further terms and conditions to be read in conjunction with these Rules and any Specific Rules that may apply.
5. Each entrant must be over 18 years of age and resident in the UK to enter Competitions.
6. Officers, employees and agents of the Promoter and any party associated or directly connected to or with the specific Competition (including sponsors) and their families, officers, employees and agents (as applicable).
7. Only one entry per person per Competition is permitted. And, in the interests of fair-play, entrants can only win one prize per household, per calendar month.
8. Proof of making a phone call, sending post or email is not proof of our receipt of your entry. No responsibility can be accepted for entries that are lost, delayed or damaged or otherwise affected by matters outside our control.
9. Where a Competition has a closing date and/or time, all entries must be received before such date and/or time. Late entries will not be taken into consideration in the selection of a winner.
10. By entering a Competition, you hereby warrant that all information submitted by you is true, current and complete.
11. The Promoter reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these Rules or any Specific Rules or any other terms and conditions that apply to any Competition. Furthermore, entrants who are rude, abusive or deemed otherwise unsuitable by the Promoter will be excluded from the relevant Competition.
12. The Promoter also reserves the right to reject entries, applications or claims and to alter, amend or foreclose a Competition without prior notice in its absolute discretion. The Promoter reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these Rules or any Specific Rules.
13. Collusion with other Competition entrants is strictly prohibited and may result in immediate disqualification.
14. Callers are not necessarily entitled to participate in on-air Competitions and will not necessarily appear on-air in the order in which they are called. The Promoter shall not be liable to reimburse callers for telephone charges when either on hold or on-air. Where the situation arises, only the person who is selected to come to air (if applicable) is eligible to win if they give the correct answer.
15. Competition winners will be chosen at random unless otherwise specified.
16. The judge's decision is final and no correspondence will be entered into.
17. The Promoter will endeavour to notify and deliver prizes to winners of each Competition within 30 days of the closing date set for such Competition. Return of any prize notification as undeliverable or failure to reply as specified in the notification may result in disqualification and the selection of an alternate winner.
18. In the case of Competition prizes in the form of free tickets for a particular event, the Promoter will contact the prize winner by phone and prize details shall be as printed on the event tickets. Ticket holders shall be bound by (a) these Rules, (b) any Specific Rules that apply, (c) any terms and conditions set out on the event tickets and (d) the rules and regulations of the particular venue (as applicable).
19. All Competition prizes are subject to availability.
20. All taxes, insurances, transfers, spending money and other expenses, unless specifically stated, are the sole responsibility of the prize-winner.
21. No Competition prize may not be transferred or assigned to any other person and no cash alternative or alternative prize is available. In the event of the advertised Competition prize being unavailable for whatever reason, the Promoter reserves the right to offer an alternative prize of equal or greater value.
22. Competition prizes are awarded at the Promoter's sole discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.
23. No responsibility will be accepted for inaccurate Competition prize details supplied by the Promoter.
24. The Promoter shall not be responsible for any damage, loss, injury or disappointment suffered by any entrant entering, or being unable to enter, any Competition or as a result of accepting any Competition prize. Neither shall it be held responsible for any problems or technical malfunction of any telephone network or lines, computer on-line system, servers or providers, computer equipment, software failure of any e-mail or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website, or any combination thereof, including any injury or damage to any entrant's or any other person's computer or mobile telephone related to or resulting from participation in or downloading any materials in a Competition. Nothing shall exclude the Promoter's liability for death or personal injury as a result of its negligence.
25. Competition winners may be required to take part in or co-operate with publicity or any other form of promotional activity. The Promoter reserves the right to use the names and addresses of winners, their photograph and any recordings of them (be it audio or visual) in any publicity or promotion. All Competition entrants agree to their name and home town being published on-air and elsewhere. Entrants agree to their participation being broadcast, recorded, repeated and otherwise used for any reason by the Promoter without being entitled to any payment for such use. The Competition winner may be required by the Promoter to participate in a photo, video and/or film session and the winner hereby acknowledges that the Promoter has the right to use such photos, videos or films in any medium and in any reasonable manner for any purpose as it may see fit.
26. Any personal data relating to Competition entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant's consent.
27. The Promoter will keep a winning entrant's personal details for a reasonable time so that it can send the entrant the winning prize, to verify that these Rules (and any Specific Rules, if applicable) have been complied with, and for accounting purposes. The Promoter may pass a winning entrant's details on to its sponsors, service providers or agents for the purposes of sending out winning prizes on its behalf.
28. Entrants agree to keep confidential any information of whatsoever nature regarding Rossendale Radio CIStation Limited and any member of the Rossendale Radio Station Limited Group and their respective businesses, personnel, agents, sponsors and event promoters received by entrants as a result of winning or participating in any Competition.
29. Each Competition (including these Rules, any Specific Rules and all matters incidental thereto) shall be governed by English law and all parties shall submit to the exclusive jurisdiction of the English courts.
30. Any enquires regarding these Rules and any Specific Rules should be directed to:
S & P Department
Rossendale Radio Station Limited
12 Bury Road
Haslingden
Rossendale
BB4 5PL
How to Complain
Live, entertaining radio always carries some risk. We try to get things right, and not all programmes will be to everyone’s taste. Where we do make mistakes, we do try to take appropriate action as quickly as we can. Please do get in touch with any comments – praise or complaints and we’ll consider them carefully.
Please contact us via the link on the website.
If you need to speak to us directly, our weekday office hours phone numbers are above. Should you feel we have not taken the right action regarding a broadcast after contacting us, you may refer the matter to our regulator Ofcom.
Links to Important Documents
Rossendale Radio Station Limited's Key Commitments
http://www.ofcom.org.uk/static/radiolicensing/Community/commitments/cr159.pdf
Rossendale Radio’s Community Radio Coverage Map
http://www.ofcom.org.uk/static/radiolicensing/mcamaps/cr159.pdf
Rossendale Radio Ltd’s original application to Ofcom for a Community Radio Licence
http://licensing.ofcom.org.uk/binaries/radio/community/apps/Rossendale.pdf
